SAN ANTONIO, June 17, 2021 (GLOBE NEWSWIRE) – Rackspace technology® (NASDAQ: RXT), a leader in end-to-end, multi-cloud technology solutions, will host a Solve Strategy Series webinar: Put the customer at the center of the digital transformation on June 29 at 10:00 a.m. CT.
The upcoming webinar provides attendees with the information to make changes to the way their business needs to operate to stay relevant and competitive as new technologies transform customer experiences (CX), expectations and behaviors.
During the webinar, Jaimy Szymanski, industry analyst and founding partner at Kaleido Insights, will enable Licht to empower digital executives to confidently put customers at the center of innovation.
Syzmanski’s presentation will cover
- The principles of digital transformation, levels of maturity and the areas that require alignment within an organization
- Drivers, catalysts, obstacles and challenges that change agents will encounter
- How to increase the maturity of the digital transformation, in particular examine the effects on CX, including: co-innovation, content strategy, customer loyalty processes, journey mapping, persona development, customer research, experience automation and real-time relevance
- How to revamp the approach to CX design with data-driven personalization
Panel discussion following Szymanski’s presentation
A panel discussion following Szymanski’s presentation will deepen the ideas on agility and modernization from the perspective of CX. This month’s panel includes:
- Moderator: Jeff DeVerter, Chief Technology Evangelist, Rackspace Technology
- Adrianna Bustamante, Senior Director, Global Alliances & Partnerships, Rackspace Technology
- Faiz Parkar, Global Messaging Director, Dell Technologies
To register for the Solve Strategy Series webinar Put the customer at the center of the digital transformation click Here
About Rackspace technology
Rackspace Technology is a leading end-to-end multicloud technology company. We can design, build and operate our customers’ cloud environments on all major technology platforms, regardless of the technology stack or deployment model. We work with our customers at every stage of their cloud journey so that they can modernize applications, develop new products and deploy innovative technologies.
Rackspace Technology corporate communications