Netsmart and OPEN MINDS Partner to Empower Human Services Communities Through Technology and Organizational Transformation

OVERLANDPARK, Kan .– () –Netsmart and OPEN SPIRIT announced the next evolution of their partnership to equip human service communities with data, technology best practices, and strategic insights to successfully transform businesses for the future

With industry knowledge and peer insights from their shared broad reach, Netsmart and OPEN SPIRIT focus on helping recruitment agencies research, in-depth review of industry challenges, and best technology practices to succeed. Coupled with the continued growth in integrated care and the impact of evolving COVID-19 challenges and regulatory initiatives, the opportunity to customize deployment and operating models for recruitment agencies is growing.

“The market for specialty health and personal services has changed dramatically in recent years and provider organizations are under pressure to develop transformative strategies for sustainability. The development of new service lines, value-based reimbursement readiness and metric-based management are all becoming the basis for maintaining a competitive advantage. We look forward to continuing our partnership with Netsmart to help executives with these industry paradigm shifts by leveraging new technology and market insights, ”said Monica E. Oss, CEO of OPEN SPIRIT.

Netsmart and OPEN SPIRIT started their renewed partnership in 2021 at the virtual OPEN SPIRIT Performance Management Institute with a presentation, Leverage technology to support your diversification strategy. During this discussion the participants learned about the speakers David Strocchia, SVP & Managing Director of Human Services Netsmart and Monica E. Oss, CEO of OPEN SPIRIT.

The Performance Management Institute attendees also heard from a panel of industry leaders, including a long-time Netsmart partner, The Jewish Board, in the presentation, Use of innovation to improve performance what technologies can help provider organizations increase consumer outcomes, improve remote services, and improve organizational efficiency in a post-pandemic world. That presentation included a case study from the Jewish Board in which the industry leader stated, “Trying to manage customer care in different communities is not easy. We continue to work to collect critical health information so that clinical interventions can be carried out more quickly. Netsmart helps us serve our customers in a completely different way, “said Uday Madasu, CIO Jewish Board.

OPEN SPIRIT is a clear thought leader in all human service provider communities, and by bringing our leaders together we can continue to bring high-performing market intelligence and management knowledge through leadership summits and educational events, “said David Strocchia, SVP & Managing Director of Human Services Netsmart. “Provider organizations continue to use technology to transition to value-based care and improved outcomes. Through our partnership with OPEN SPIRIT, We can share strong, collective industry knowledge, and our customers get the opportunity to showcase their business success through real-world case studies that use technology in innovative ways across healthcare. ”

Netsmart is looking forward to participating in the OPEN MINDS strategy and innovation institute in June to take a deep look at the evolving healthcare landscape together with customers and other providers and to discuss essential tools that are required for strategic planning of sustainable work processes, extended service lines and preferred cost unit-provider relationships.


OPEN MINDS is a national research, management consulting and marketing services company that specializes exclusively in the markets of healthcare and personal services that serve consumers with chronic illnesses and complex support needs. Learn more at

About Netsmart

Netsmart, a leading provider of Software as a Service (SaaS) technology and service solutions, designs, builds and delivers, electronic health record (EHRs), Health Information Exchanges (HIEs), analytics and telemedicine solutions and services that are powerful, intuitive and easy to use. Our platform provides accurate, up-to-date information that is available to the members of the care team in HR services (consisting of autism, Addiction treatment, Behavioral health, Children and family service and intellectual and developmental disabilities) and the markets for post-acute care. We make the complex simple and individual so that our customers can concentrate on what they do best: to offer services and treatments that support holistic care.

Leveraging the powerful Netsmart network, care providers can seamlessly and securely integrate information across communities, collaborate on the most effective treatments, and improve outcomes for those they care. Our optimized systems and personalized workflows provide users with relevant information when and where they need it.

For more than 50 years, Netsmart has been committed to providing a common platform for integrating care. EASY. PERSONALLY. POWERFUL. Our 2,300+ employees work hand in hand with our 680,000+ users at our customers in the United States to develop and deploy technology that automates and coordinates everything from clinic to finance to administration. Learn more about how Netsmart is transforming healthcare today. visit, call 1-800-472-5509, follow us on our CareThreads blog, LinkedIn and Twitter, Like us on Facebook or visit us on Youtube. Netsmart is happy to do that EveryDayMatters® Foundation, founded for behavioral health, nursing home, senior housing and social service organizations to learn from each other and share their causes and stories.

Comments are closed.