INDIANAPOLIS (Inside INdiana Business) – A New York-based healthcare technology startup is expanding its presence with an office in Indianapolis. K Health, which has developed a platform that gives users instant access to health information and connection with a doctor, will hold a hiring event Tuesday to begin filling positions in the north of the city office. According to Chief Operating Officer Scott Chesrown, the company plans to grow its Indy office, which could potentially house hundreds of employees.
In an interview with Inside INdiana Business, Chesrown said that Indy brings several benefits to the company and its employees.
“I think Indianapolis has always proven to be a great city when you have access to great talent … because it has a good quality of life. It’s an affordable place to live. There are great schools out there, and when we thought about a wider expansion, all of these things played a role where we can find access to a talent pool of people that can grow with us and that we as a brilliant startup and actually help with ourselves to grow and actually enlarge our footprint? “
Chesrown says K Health has seen 400% growth since the pandemic began as telemedicine became more widespread. The company’s platform uses artificial intelligence to provide access to accurate health information based on actual medical records while maintaining anonymity. Users can also contact a doctor or nurse for diagnosis or treatment.
K Health, which also has offices in Ukraine and Israel, is a partner of Indianapolis-based Anthem Inc. (NYSE: ANTM), which Chesrown said also played a role in the decision to expand into Indy.
“We work with them a lot and since we’re thinking about serving not just our consumers and our patients but the Anthem population as well, we want to be able to have more personal time and more interaction and play all of those things together, because for us it is not just about a service center or a specialized type of group. When we think about expansion, it’s really about … we treat almost every office as a home office. We want them to be integrated into everything we do. “
Chesrown says adding staff has its challenges after the pandemic, and K Health has taken a hybrid approach where some positions are removed while others require a team in an office.
“Now we’re looking at all the typical challenges when people come back to work very quickly, and it’s a very competitive market. Our ability to attract and find highly skilled talent even before COVID is always one of those pressure points. I just think COVID added another layer of complexity that you need to adapt to these hybrid models. You need to think about how you can be flexible as an organization and understand what your team values most, and I think we have largely brought that together well. “
Chesrown says the company plans to fill around 25 customer experience positions initially, but that’s just the beginning. He says as K Health continues to grow, he expects the Indy office to add more employees and other types of jobs over the long term.
The recruitment event takes place on Tuesdays from 10 a.m. to 7 p.m. at the Marriott Indianapolis North. You can find more information about the event at click here.