Health Net Assisting Members Across California During State of Emergency

THE ANGEL–() – In response to Governor Gavin Newsom’s state of emergency across California, Health Network, LLC provides special support to ensure that Health Net members affected by the extreme heat conditions have access to essential prescription drugs, critical information from Health Net and other health services in the event their services are interrupted.

Prescribing information

  • During the duration of the state of emergency, members in the counties affected by the extreme heat can get emergency supplies from the pharmacy where they originally redeemed their prescription.

  • Members can call when their pharmacy is closed Health Network at 1-800-400-8987 to help.

Help with coping

Health Net members can also call EMH for help with coping. MHN can offer referrals to mental health counselors, local services, or telephone counseling. These services can help members deal with grief, stress, or trauma related to the extreme weather conditions. MHN operates its hotline 24 hours a day, seven days a week and can be reached at 1-800-227-1060.

Information for healthcare providers

Doctors and nurses can call Health Net at 1-800-641-7761 for help with the following issues:

  • Emergency Prescription Refill Guidelines

  • Escalate approvals to reduce approval lead times

  • Approval for treatments outside the network when resources are not available on the network

Other important information

Depending on how long the members need additional assistance, Health Net may take additional steps to ensure that its members have access to the necessary health services when needed.

Via health network

At Health Net, we believe that everyone deserves a safety net for their health, regardless of age, income, employment status or current state of health. Founded more than 40 years ago, we continue to be committed to improving the health of our community, one person at a time. Today, Health Net’s 3,000 employees and 85,000 network providers serve more than 3 million members. That is almost every 12th Californian. We provide health plans for individuals, families, businesses of all sizes, people on Medicare and people on Medicare – Coverage for Every Stage of Life ™. Health Net also provides access to substance abuse programs, behavioral health services, employee support programs, and managed health products related to prescription drugs. We offer these health insurance plans and services through Health Net, LLC and its subsidiaries: Health Net of California, Inc., Health Net Life Insurance Company, and Health Net Community Solutions, Inc. These companies are wholly owned by Centene Corporation (NYSE: CNC. ). ), a Fortune 100 company that provides health insurance to more than 20 million Americans. For more information, visit

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